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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Assist with the development of policy guidelines for the organisation
  2. Respond to routine policy enquiries
  3. Gather and analyse policy feedback

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

reading complex and formal documents such as policy and legislation and providing information on their application

researching and providing information

preparing written reports requiring accuracy of expression and language and structures suited to the intended audience

working with legislation drafters and legal advisers

writing guidelines in plain English

working as a member of a team to consult on and prepare policy guidelines

adjusting communication to suit different audiences

responding to diversity including gender and disability

gathering and analysing policy feedback

accessing policies and legislation electronically or in hard copy

identifying and addressing the environmental and occupational health and safety implications of policys being implemented

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

practices and procedures for developing policy guidelines

policy feedback mechanisms

current organisation policies

whole of government policies and international policy obligations that impact on organisation policy

organisation and government procedures and protocols

public sector codes of ethics and codes of conduct

equal employment opportunity equity and diversity principles

environmental and occupational health and safety implications of policys being implemented

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite unitsthat must be achieved prior to this unitNil

Corequisite unitsthat must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPGOVB Deliver and monitor service to clients

PSPGOV402B Deliver and monitor service to clients

PSPGOVB Provide input to change processes

PSPGOV405B Provide input to change processes

PSPGOVB Gather and analyse information

PSPGOV406B Gather and analyse information

PSPGOVA Value diversity

PSPGOV408A Value diversity

PSPGOVA Apply government processes

PSPGOV422A Apply government processes

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

policy information given and received in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

public sector policy and legislation

public sector standards procedures and protocols

guidelines and protocols for developing policy guidelines

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when giving and receiving organisation policy including coping with difficulties irregularities and breakdowns in routine

policy information given and received in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace andor training courses methods

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Organisation policy may include

any aspect of an organisation's business, such as policies relating to:

core business

client services

business structure

human resources

administration

financial management

work practices

training

information technology

technical/professional requirements

Policy guidelines may include

advice on:

interpretation of policy intent

application of principles-based policy

policy implementation

processes and procedures

Consultations may be with

policy developer

legal advisers (as policy is increasingly expressed in legislation rather than administrative directions)

legislation drafters

management

end users

Diversity may include

age

cultural background

educational level

ethnicity

expertise

family responsibilities

gender

interests

interpersonal approach

language

life experience

marital status

personality

physical ability

political orientation

religious belief

sexual orientation

socio-economic background

thinking/learning styles

work experience

working styles